Return and Refund Policy for Besos 2G Disposable Shop

1. General Return Policy:

• Most retailers have a strict return policy for vaping products, including Besos 2G disposables. Generally, opened or used products cannot be returned due to hygiene and safety reasons.

2. Eligibility for Returns:

• Unopened products may be eligible for return within a specific time frame, usually 14 to 30 days from the date of purchase. Always check the retailer’s specific guidelines.

3. Return Process:

• If you believe you have a returnable item, contact the retailer’s customer service to initiate the process. They will provide instructions on how to return the product, including any necessary forms or labels.

4. Refunds:

• Once the returned item is received and inspected, the retailer will process your refund. This may take a few business days to appear on your original payment method, depending on the bank or payment service used.

5. Defective or Damaged Items:

• If you receive a defective or damaged product, contact customer service immediately. Most retailers will replace the item or issue a refund if reported within a specified period.

6. Shipping Costs:

• Shipping costs for returns may not be reimbursed, and you may be responsible for return shipping fees unless the return is due to an error on the retailer’s part (e.g., wrong item sent).

7. Final Sale Items:

• Some items may be marked as final sale and are not eligible for return or refund. Be sure to check for any such notices before purchasing.

8. Customer Service:

• If you have any questions or concerns regarding returns and refunds, reach out to the retailer’s customer service team. They can provide specific guidance based on your situation.

Always read the specific return and refund policy of the retailer from which you are purchasing to ensure you understand your rights and responsibilities.